Privacy Policy

1. Introduction
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or make a purchase through our website. We are committed to safeguarding your privacy and handling your information in a secure and transparent way.

2. Who We Are
Midge Specs is a trading name of Bespoke Photography Services Ltd, a company registered in England and Wales, Registered Number: 7968737.

Registered Office: 1, Clarke Hall Farm, Aberford Road, WF1 4A. If you need to contact us about privacy, you can email info@midgespecs.co.uk.

3. Personal Information We Collect
We collect personal information that you voluntarily provide when you:

• create an account
• place an order
• sign up for updates
• contact our support team

This may include your name, email address, billing and delivery address, phone number, payment information (processed by third-party payment providers), and any other information you choose to share when contacting us.

We also automatically collect technical information when you visit the website, such as your IP address, browser type, device information, and browsing behaviour. This is collected through cookies and similar technologies.

4. How We Use Your Information
We use your personal data for the following purposes:

• to process and fulfil your orders
• to communicate with you about your order and account
• to provide customer support
• to send updates, offers, and marketing if you have consented
• to improve our website and services
• to comply with legal obligations

We will only send marketing messages if you have opted in. You can unsubscribe at any time.

5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases for processing personal data:

• entering into and performing a
• contract (for order processing)
• your consent (for marketing communications)
• legitimate interests (to improve our website and services, and to prevent fraud)

6. Cookies and Tracking
We use cookies to personalise your experience, remember preferences, and analyse site performance. You can control cookie settings through your browser. For more details please see our Cookies Policy.

7. Sharing Your Information
We do not sell your personal information to third parties. We may share information with:

• payment processors (e.g. PayPal, Stripe, Klarna) to complete transactions
• delivery companies to fulfil orders
• service providers who help us run the website and business operations
• legal or regulatory authorities if required by law

These parties are only given the information they need to perform their role.

8. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

9. How Long We Keep Your Data
We retain personal information for as long as needed to fulfil the purposes described in this policy, and to comply with legal and accounting requirements. For example, transactional data may be kept for tax and audit purposes.

10. Your Rights
You have rights under UK GDPR, including:

• the right to access your personal data
• the right to correct inaccurate information
• the right to request deletion (subject to legal requirements)
• the right to restrict or object to processing
• the right to data portability
• the right to withdraw consent at any time

To exercise any of these rights, please contact us at info@midgespecs.co.uk.

11. International Transfers
If we transfer personal data outside the UK, we ensure appropriate safeguards are in place to protect your information in compliance with data protection law.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the date of last revision.

13. Contact Us
If you have questions about this policy or how we use your data, please contact:

Bespoke Photography Services Ltd (trading as Midge Specs)
Correspondence address: Mheall Mhor, Brecklet, Ballachulish, PH49 4JG
Email: info@midgespecs.co.uk